by Jose Medina, PhD | May 19, 2026 | Communication & Trust |
In Brief “Culture fit” often becomes code for “similar to me.” That builds echo chambers, not teams. Real culture fit is about alignment to purpose, not personality. The strongest teams have diverse backgrounds and shared commitment to the...
by Jose Medina, PhD | May 19, 2026 | Communication & Trust |
In Brief Most hard conversations at work fail because both sides are protecting themselves, not the issue. The “skilled” version — polite, professional, hedged — is often the most avoidant. Both people unconsciously soften until the real issue is no longer...
by Jose Medina, PhD | May 19, 2026 | Communication & Trust |
In Brief “Nice” bosses often confuse kindness with avoidance. Without clear expectations, flexibility turns into resentment. Work the team should be doing ends up back on the boss’s desk. The fix isn’t being harder — it’s pairing...
by Jose Medina, PhD | May 19, 2026 | Communication & Trust |
The founder had just lost her third account manager in six months. Each one had been hired to support her top-performing salesperson — a man who’d been with her since the start, hit every target, and brought in nearly forty percent of revenue. “They keep...
by Jose Medina, PhD | May 14, 2026 | Communication & Trust |
TL;DR When everyone agrees in the meeting but nothing changes, it is rarely dishonesty — it is the gap between what people say they would do and what they actually do. Argyris called these two things espoused theory and theory-in-use. Most professional agreements live...